Frequently Asked Questions
Everything you need to know about your next custom PC build.
How long does it take to build and ship my custom PC?
Most custom builds are completed and undergo rigorous stress testing within 5 to 10 business days. Shipping times vary by state, with express options available for faster delivery across Australia.
What kind of warranty comes with an Aftershock PC?
Every PC comes with a standard 2-year parts and labor warranty. We also offer premium 'Pickup and Return' service options to ensure peace of mind and minimal downtime for our customers.
Can I upgrade my components after the purchase?
Yes, our systems are built using industry-standard components, making them fully upgradeable. We even offer an 'Upgrade Program' where our technicians can install new parts for you while maintaining your warranty.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through services like Afterpay and Zip Money to help you get your dream setup sooner.
Do you test the PCs for gaming performance before shipping?
Absolutely. Every system undergoes a comprehensive 48-hour burn-in process and performance benchmarking to ensure thermal stability and optimal frame rates right out of the box.
Do you ship to regional areas in Australia?
Yes, we ship nationwide across Australia. We use specialized protective packaging, including internal foam molding, to ensure your high-end components remain secure during transit to any location.